Retail Human Resources Forum 2019
Breakfast and Registration
Opening Remarks
Kevin Graff
President, Graff Retail
Sonny Brar
Vice-President, Member Relations & Education, Retail Council of Canada
Coaching and Mentoring to Positively Influence Performance
Renowned expert Soula Courlas will help retailers learn key attributes that make mentoring and coaching intrinsic to driving positive outcomes and higher performance, and what HR can master to support the organization in leveraging these powerful leadership tools.
Soula Courlas
Partner and National Leader, People & Change Services, KPMG
Protect Employees and Brand from Sexual Harassment "Fast Five"
Human rights lawyer Bay Ryley sets out the Top 5 things that you and your organization can do today to keep employees safe and reduce reputational risks.
Bay Ryley
President, Ryley Learning
Engage, Engage, Engage, There Must be a Better Way!
Hear from retailers who are mindfully building simple, yet effective, engagement programs in all levels of their operations and how these strategies are making an impact in the lives of employees and your bottom line.
Heidi Klotz, CHRP, CCP, GRP
Director, Total Rewards & Talent Management, Ardene
April Sabral
President & Founder, retailu.ca
Paul Taylor
Vice President, People & Culture, Purdy’s Chocolate
Jordan Ekers
Chief Customer Officer and Co-Founder, Nudge Rewards
Psychological First Aid "Fast Five"
Learn why the Red Cross’ Psychological First Aid course will help you better support your team with their look, listen, link, live - model a resiliency-building approach to emotional, psychological, and social well-being.
Erin Wilson
Program Manager, Estevan leisure Centre
Are you Leveraging Digital Tools to Win the Recruitment Battle?
Be a retailer who knows how to leverage digital tools to enhance your ability to recruit strategically and connect with the right candidates using social media, predictive analytics and video interviewing.
Frank Monteleone
Senior Vice President, Human Resources and Corporate Relations, Rexall Pharmacy Group
NETWORKING BREAK
The Retail Business Case for Diversity and Inclusion
The Home Depot Canada will openly share its ongoing diversity & inclusion strategies which have made the company an award-winning leader in diversity and inclusion practices. Discover and learn from the programs and initiatives they have operationalized and their impact on associate engagement.
Josephine Ho
Senior Manager, Organizational Effectiveness, Diversity and Inclusion, The Home Depot Canada
Not More Regulations!! Is the Pay Transparency Act coming to your Province?
The Pay Transparency Act was introduced by the previous Ontario Government, received Royal Assent in 2018 and was supposed to take effect on January 1, 2019. What does that mean for your business? Retail Council of Canada will share the latest update on this Act and some of the challenges that it could create for retailers across Canada.
Karl Littler
Senior Vice-President, Public Affairs, Retail Council of Canada
The Future of Work in Retail "Fast Five"
Great businesses are powered by great people. Learn how organizations across Canada and around the globe are using technology to increase engagement and how it is redefining jobs for retailers.
Kevin Clark
Regional Sales Director, Central Canada, Kronos Incorporated
Creating Exceptional, Innovative Retail Culture
Fostering a culture that is adaptable and energized by change is what all retailers want. Ensuring rollouts are launched with excellence for measurable results, which is more and more expected of HR Professionals, is what we will learn from Walmart.
Lee Jeyes
Director, Customer Experience & Innovation, Walmart Canada
The Human Factor in Change Management
Calculating the human factor in change management is an ongoing challenge for Retail HR Professionals. This session will help you learn how to strategize and align company culture, values, people and behaviors to achieve desired results within all levels of the organization.
Sarah Shanks
Change Management Lead, Sobeys Inc.
Closing Remarks
Sonny Brar
Vice-President, Member Relations & Education, Retail Council of Canada
Retail Council of Canada’s Human Resources Conference has been approved for 2.92 CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).
For more information about certification or continuing professional development, visit the HRPA website at: www.hrpa.ca/Certification/CPD