Welcoming Remarks
Diane J. Brisebois
President & CEO, Retail Council of Canada
Michael E. LeBlanc
Founder and President, M.E. LeBlanc & Company Inc.
Anais Trifiro, CRHA
Director, Member Communities, Retail Council of Canada
Retail Pride: Pivoting with Purpose
In 2020 HR professionals led the way in strategizing the integration of business and human capital strategies to ensure retailers could continue to operate. In a constantly changing landscape, how do we lead from here? Ron Thurston, author of Retail Pride, shares the pillars of success for building strong and adaptable teams who unite and celebrate a shared vision and joy for the art of retail.
Ron Thurston
Author, Retail Pride
Building Culture in a Remote World
What can you do to create an environment of positive behaviour, and continue to grow a positive company culture with a remote team? Tanja Fratangeli, Head of People and Culture with Ikea Canada will explore how they created a positive culture by focusing on their company values, communicating their culture, and staying focused on their people.
Tanja Fratangeli
Head of People & Culture, IKEA Canada
Kevin Graff
President, Graff Retail
Solutions to Work Smarter in a New Normal
Fast Five Sponsor Highlight
Applications for HR have moved from nice-to-have to being a critical tool in managing complex scheduling and ensuring health and safety measures are in place and adhered to. Let GaiaDigits show you how this tool is relieving some of the pressure and how it will soon be an asset in your tool belt.
Tiana Hoffman
Senior Solutions Manager, GaiaDigits
Recruitment: The Challenges and Changing Priorities
With an incredible number of new challenges in 2020 retailers need to revisit their recruitment strategy and take stock of the talent pool which has become supremely competitive in Canadian retail. This panel discusses the opportunities at hand with remote and gig work, applicants looking to change career fields, as well as the changing expectations of those joining your team.
Chris Delledone
Director, Human Resources, Mobility, Retail & Direct Channels, Bell
Katya Laviolette
Chief People Officer , SSENSE
Break
Cultivating a Mindset of Resilience and Positivity
Employee wellbeing is a foundational layer of high-performing teams and a key factor to productivity, retention, safety, absenteeism, collaboration and company culture. Liz Hovarth, a leader in workplace mental health, provides practical advice that employers can use to support their own mental wellbeing and those of their workers.
Liz Horvath
Manager, Workplace Mental Health , Mental Health Commission of Canada
Tiana Field-Ridley
Implementation Specialist, Workplace Mental Health, Mental Health Commission of Canada
The Retail Diversity Imperative
Employees are expecting more from employers than ever before when it comes to diversity, equity, and inclusion. Organizations that seek to increase diversity not only recognize, but value the differences in backgrounds, skills, and life experience. This session will talk about actions retailers are taking to identify the barriers to full workforce participation and its value, not only to the human resource function, but across the organization’s entire value chain.
Josephine Ho
Senior Manager, Head of Talent Management, Diversity & Inclusion, Organizational Effectiveness, Home Depot
Zoya Zayler
Canada Inclusion & Diversity Lead, Accenture
Gail Strachan
T&O / Human Potential, Accenture